“Capturing the latest concepts and thinking in the business management arena and the essence of an entire MBA education, and customizing it for healthcare professionals.”

“Dr Loh sets out a simple four-stage framework for introducing a successful re-engineering program. Using examples from a range of organizations in many different cultures, he explains what is involved at each stage, and shows how to align the aspirations of the individual with the goals of the organization to secure genuine commitment.”

“This revised edition includes new chapters covering information technology as an enabler, the way ahead, and the Asian experience.”